Chromebooks are laptops or tablets that run Google's Chrome OS as opposed to other operating systems such as Microsoft Windows, Mac OS, Linux distributions, Etc. Primarily these devices utilize web applications through the Chrome web browser. Typically, they rely on cloud-based data storage rather than local data storage on the hard drive.
Chromebooks have either an ARM or Intel processor. WipeDrive is not compatible with the ARM processor. For the Chromebooks with Intel processors, they must be jail broken in order to run WipeDrive. While this is possible, it is not something we offer support for.
Most Chromebooks have a locked bootloader, meaning that users are unable to boot an operating system other than Chrome OS. There is no standard method for unlocking these devices. If you know the make and model of your Chromebook, we urge you to investigate the abundant sources available on the web for determining the best method of unlocking your device.
If you wish to wipe a Chromebook, ensure that the device is not Cloud-locked and does not require an administrator password. It is also recommended that the previous owner put the Chromebook into Developer mode.
Many Chromebooks will require that you do one or more of the following to unlock the boot loader and boot another operating system:
- Enable Developer Mode
- Enable USB boot. This may require you enter various commands in a terminal
- Adjusting BIOS settings to enable Legacy Boot
- Reset the Chromebook hardware
Please Note: If you wish to wipe a Chromebook, do so at your own risk. We do not support running our software on these devices, nor can we help with troubleshooting any potential issues that may arise.