Format Process Never Completes

Last Updated: Apr 10, 2014 11:36AM MDT
The most common reason the formatting process does not complete is due to formatting your hard drive as FAT32. If your hard drive is over 32GB you MUST format the drive as NTFS. This is a limitation of the Windows operating system and not something that we have any control over.

If you are still unable to format the hard drive when selecting the NTFS file system, please contact Support at support@whitecanyon.com.
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